Privacy Policy

ChatUp: AI Chat Bot Assistant

Last updated: July 2026

PLEASE READ THIS PRIVACY POLICY CAREFULLY. IT DESCRIBES HOW YOUR PERSONAL DATA MAY BE PROCESSED WHEN YOU USE THE APP. BY USING THE APP, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO THIS PRIVACY POLICY.

Important notice about AI processing: When you enter any content into the App (including messages, files, assistant instructions, or scheduled prompts) and/or select an AI model, you explicitly consent to the transfer of that content to the third-party AI service provider associated with the selected model, as listed in Section 5, for the sole purpose of generating a response. If you do not want your content shared with a particular provider, you may select a different model before sending your message, or refrain from entering content into the App.

1. Who We Are

The App “ChatUp: AI Chat Bot Assistant” (the “App,” “ChatUp”) is operated by Lightning Deals LLC, a limited liability company organized under the laws of the State of Florida, USA (“Lightning Deals,” “we,” “us,” or “our”).

When we refer to “personal data” or “personal information,” we mean any information relating to an identified or identifiable natural person — someone who can be identified, directly or indirectly, by reference to an identifier such as a name, email address, device identifier, or online identifier.

This Privacy Policy applies to all users of the App wherever located. Section 9 (U.S. State Privacy Rights) applies supplementally to residents of U.S. states that have enacted comprehensive privacy laws, to the extent those laws apply to the processing described here.

2. Information We Collect

Account Information. When you create a ChatUp account, we collect your email address, whether you provide it directly or sign in using “Sign in with Apple” or “Sign in with Google.” Sign-in through Apple or Google is performed using industry-standard OAuth protocols; we receive only the information needed to create and authenticate your account and do not otherwise access, use, store, or share your Apple or Google account data. We use your email address to identify your account and subscription, provide the service, and send transactional messages (for example, receipts or important service notices).

User Content. “User Content” means the content you provide to the App and the content the App generates for you, including:

• messages and prompts you type or dictate (“Input Content”);
• files you attach for processing;
• instructions, names, and configurations you create for custom AI assistants;
• prompts and settings you configure for Scheduled Tasks;
• “memories” — facts and preferences derived from your conversations that the App stores to personalize future responses; and
• responses and other content generated by AI within the App (“Output Content”).

We store your chat history, assistants, scheduled tasks, and memories on our servers so that we can provide core App features, including syncing across devices, Chat Search (searching your own conversation history), Memory (personalization across conversations), and Scheduled Tasks (running prompts you configure at the times you choose, including when you are not actively using the App). You can delete individual chats and memories in the App, and you can delete your account entirely, as described in Section 7.

Transfer of User Content to third-party AI service providers. To generate responses, your Input Content (and relevant conversation context, assistant instructions, and stored memories, where applicable to the request) is transmitted to the third-party AI service provider whose model you have selected, as listed in Section 5. The data transferred is limited to the content needed to process your request and a technical request identifier. If the App automatically routes your request to the best available model, the provider is selected by the App solely to optimize response quality, and the same protections described in Section 5 apply. Under our agreements with these providers and their applicable API terms, content submitted through their APIs is not used to train their models.

Web Search Data. If your request uses the App’s real-time web search tools, a search query derived from your Input Content is transmitted to our search provider(s) listed in Section 5 to retrieve current results used in your response.

Purchase Information. In-app purchases and subscriptions are billed and processed by Apple. Apple handles your payment details; we never receive or store your full credit or debit card information. We receive transaction records (such as product identifier, purchase and renewal status, and anonymized transaction identifiers) needed to activate and manage your subscription.

Support Communications. If you contact us by email or through a support form, we collect your name (if provided), email address, and the contents of your message, and use them to respond to and resolve your inquiry.

Information Collected Automatically. When you use the App, we and our service providers automatically collect certain information, including:

• Device information: device model and manufacturer, operating system and version, screen characteristics, language and region settings, time zone, and app version.
• Identifiers: anonymized user and installation identifiers set by the App and, only with your permission through Apple’s App Tracking Transparency prompt, your device’s advertising identifier (IDFA) for marketing attribution.
• Usage information: in-app events such as feature usage, screens viewed, session start and end times, subscription events, and interactions with App features, used for analytics and product improvement.
• Log and connection data: IP address, approximate location derived from IP address (country/region level), request timestamps, crash reports, and diagnostic data.

3. How We Use Information

We use the information described above to:

(a) provide the service — operate the App, generate AI responses, run your Scheduled Tasks, maintain your chat history and Chat Search, apply your memories to personalize responses, sync your data across devices, and manage your account and subscription;

(b) improve and secure the App — understand usage trends, test and improve features, diagnose and fix technical issues, and protect against fraud, abuse, spam, and security incidents;

(c) measure marketing — attribute app installs and subscription events to our advertising campaigns (only using the advertising identifier if you grant tracking permission);

(d) communicate with you — respond to support requests, send transactional messages, and, where permitted, inform you about App features and offers (you may opt out of marketing emails at any time via the unsubscribe link in each message); and

(e) comply with law — meet our legal, tax, accounting, and regulatory obligations and enforce our Terms of Use.

If we intend to process your personal data for a new purpose, we will update this Privacy Policy before doing so.

4. Legal Bases for Processing (EEA/UK Users)

Where the EU or UK General Data Protection Regulation applies, we process your personal data on the following legal bases: performance of a contract (providing the App and its features, including transmitting your content to AI providers to generate the responses you request); consent (tracking via the advertising identifier, and any other processing where we ask for your permission); legitimate interests (improving and securing the App, aggregate analytics, and preventing fraud and abuse); and legal obligation (record-keeping and compliance).

5. How We Share Information

We share your information only as described in this Privacy Policy. We do not rent or sell your personal data to third parties for money.

We engage the following service providers to deliver and improve the App. These providers process data on our behalf under contracts that restrict their use of your information to the services they perform for us:

To learn more about these providers’ practices, including available opt-outs, please consult their privacy policies linked above.

We may also disclose personal information: (i) as required by law, legal process, or governmental request; (ii) when we believe in good faith that disclosure is necessary to protect our rights or the safety of our users or others, to investigate fraud or abuse, or to enforce our Terms of Use; and (iii) in connection with a merger, acquisition, financing, or sale of all or part of our assets, in which case you will be notified of any change in ownership or in the uses of your personal information, along with any choices you may have.

The App may contain links to third-party websites or services. We are not responsible for the privacy practices of third parties, and we encourage you to review their policies.

6. Data Retention

We retain your personal data for as long as your account is active and as needed to provide the App’s features. Your chat history, assistants, scheduled tasks, and memories are retained until you delete them or delete your account. When you delete content or your account, we delete or de-identify the associated personal data within a reasonable period, except where retention is required to comply with legal obligations (such as tax and accounting rules), resolve disputes, prevent fraud or abuse, maintain security backups for a limited period, or enforce our agreements.

7. Managing Your Data In the App

You can exercise substantial control over your data directly:

• Delete chats: remove individual conversations from your history at any time.
• Manage memories: view, edit, or delete the memories the App has stored about you in the App’s settings, or turn the Memory feature off.
• Manage assistants and scheduled tasks: edit or delete any assistant or scheduled task you have created.
• Delete your account: delete your ChatUp account and associated data from within the App’s settings or by contacting us at support@lightningdealsllc.com. Detailed instructions are available on our Account and Data Deletion page.
• Tracking permission: allow or revoke app tracking at any time in iOS Settings > Privacy & Security > Tracking. You can also disable Apple’s personalized ads in Settings > Privacy & Security > Apple Advertising.
• Marketing emails: unsubscribe using the link included in every marketing email.

8. Your Privacy Rights

Depending on where you live, applicable data protection laws may give you the following rights regarding your personal data:

• Right to know / access — obtain confirmation of whether we process your personal data and request a copy of it, along with information about how it is processed.
• Right to portability — receive your personal data in a structured, commonly used, machine-readable format.
• Right to correction — ask us to correct inaccurate or incomplete personal data where you cannot do so yourself in the App.
• Right to deletion — request deletion of your personal data, subject to legal exceptions (for example, data we must keep for tax, accounting, security, or legal-claims purposes).
• Right to restriction — ask us to limit processing in certain circumstances, such as while a dispute about accuracy is resolved.
• Right to object — object to processing based on legitimate interests, and to processing for direct marketing at any time.

To exercise any of these rights, contact us at support@lightningdealsllc.com. We may need to verify your identity before acting on your request. You also have the right to lodge a complaint with your local data protection or supervisory authority if you believe your rights have been infringed.

9. U.S. State Privacy Rights

This Section supplements the rest of this Privacy Policy and applies to residents of U.S. states with comprehensive privacy laws (including, among others, California, Colorado, Connecticut, Texas, and Virginia), to the extent those laws apply to us and to the processing at issue.

Categories and purposes. The categories of personal information we collect, the purposes of processing, and the categories of recipients are described in Sections 2, 3, and 5 above. The providers listed in Section 5 act as our “service providers” or “processors” and are contractually prohibited from using your personal information for their own purposes, including selling it.

“Sale” and “sharing.” We do not sell personal information for money. Certain state laws define “sale” or “sharing” broadly to include some disclosures for cross-context behavioral (targeted) advertising. To the extent our use of an attribution or advertising partner qualifies as such, you may opt out by declining or revoking tracking permission in iOS Settings > Privacy & Security > Tracking, and through industry tools such as https://youradchoices.com/appchoices and the AppsFlyer opt-out page at https://www.appsflyer.com/legal/opt-out/.

Your rights. Where applicable, you have the rights described in Section 8, plus the right to opt out of targeted advertising, “sale”/“sharing,” and profiling in furtherance of decisions with legal or similarly significant effects; the right not to receive discriminatory treatment for exercising your rights; and, in some states, the right to appeal our decision on a request. To submit a request, email support@lightningdealsllc.com with the subject line “Privacy Request” and the name of your state of residence. We will verify your identity using the information associated with your account, respond within the time required by applicable law (generally 45 days, extendable where permitted), and, if we decline a request, explain why and how you may appeal.

Authorized agents. You may use an authorized agent to submit a request on your behalf; we will require proof of the agent’s authorization and may still need to verify your identity directly.

10. Security

We follow generally accepted industry standards to protect personal data during transmission and in storage, including encryption in transit and technical and organizational safeguards designed to implement data minimization and limit access. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security. If your personal information is compromised in a security breach, we will notify you as required by applicable law.

11. International Data Transfers

We provide the App to users around the world, and the information we collect is processed and stored in the United States and in other countries where we or our service providers operate. These countries may have data protection laws that differ from those in your jurisdiction. Where required, we take steps designed to ensure that recipients of personal data provide an adequate level of protection, and by using the App you acknowledge that your information may be transferred to and processed in countries outside your own.

12. Children’s Privacy

The App is not directed to children, and we do not knowingly collect personal information from anyone under the age of 13 (or under a higher minimum age where local law provides one, such as under 16 in parts of the European Economic Area, absent parental consent). Parents and guardians are responsible for supervising any use of the App by minors permitted under our Terms of Use. If you believe a child has provided us with personal information without the required consent, please contact us at support@lightningdealsllc.com and we will delete it as quickly as possible.

13. Changes to This Privacy Policy

We update this Privacy Policy from time to time. When we make changes, we will post the revised policy at this address and update the “Last updated” date above, and we may provide additional notice as appropriate under the circumstances. Your continued use of the App after changes take effect constitutes acceptance of the revised policy.

14. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Lightning Deals LLC Email: support@lightningdealsllc.com

Copyright © 2026 Lightning Deals LLC. All rights reserved.